Quality & Environmental Policy
GRV's Quality & Environmental Policy (Q&E Policy) is committed to driving long-term growth and excellence by delivering high-quality products and services that meet customer needs while protecting the environment. To achieve this, we've established a robust framework of procedures and work instructions that showcase our expertise and commitment to quality. Every team member plays a vital role in upholding our quality standards, fostering a culture of continuous improvement.
Our Q&E Management System objectives include:
- Maintaining a documented Q&E Management System
- Ensuring customer satisfaction through consistent application of standards and product delivery
- Measuring and benchmarking customer satisfaction for continual improvement
- Gathering input from employees, customers, and stakeholders to improve products, services, and processes while minimizing adverse impacts
- Providing adequate training for employee competency
- Complying with regulatory and legislative requirements
- Preventing pollution through resource efficiency, waste reduction, and recycling
- Identifying and reducing environmental impacts
- Communicating and implementing this policy across GRV, including employees, production partners, logistics partners, and subcontractors
- Fostering employee development through involvement and training
We promote continual improvement and set Quality and Environmental Objectives aligned with ISO 9001:2015 and ISO 14001:2015 standards, addressing risks and opportunities identified by our management team. This policy is supported and reviewed periodically by our management to ensure its suitability, adequacy, and effectiveness. We'll commit necessary resources to achieve compliance.